If your iPhone or iPod touch won't charge

If your bombardment won't accuse or charges slowly, or if an alert message appears, learn what to do.

Plug into power

To accuse your device, follow these steps:

  1. Connect your device to the USB cable that comes with it.
  2. Plug into one of these three power sources:

Wall ability outlet

Plug your USB charging cable into a USB power adapter, and so plug the adapter into the wall.

Computer

Plug your charging cable into a USB 2.0 or 3.0 port on a computer that'south on and not in sleep manner. Don't utilize the USB ports on your keyboard.

Power accompaniment

Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.

If you lot're trying to charge wirelessly with an iPhone 8 or later, starting time make sure that y'all can charge with the USB cable that came with your device. If that works, so get assistance with wireless charging. For a third-party accessory, check that information technology's Apple certified.

When your device charges, a lightning bolt appears inside the battery icon in the condition bar , or a big battery icon on your Lock Screen .

  • My device charges slowly or won't charge

  • My device stopped charging at 80 per centum

  • Accessory Not Supported or Certified message

If your device charges slowly or won't accuse

Follow these steps and try again after each:

  1. Check your charging cablevision and USB adapter for signs of damage, similar breakage or bent prongs. Don't use damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Use a wall power outlet and bank check for firm connections between your charging cablevision, USB wall adapter, and wall outlet or Air conditioning power cable, or try a unlike outlet.
  3. Remove whatever droppings from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

    Image of the charging port.

  4. Allow your device charge for a half hour.
  5. If your device is even so unresponsive, forcefulness restart your device:
    • iPhone viii or afterwards and iPhone SE (2nd generation): Press and speedily release the volume up button. Press and speedily release the volume downwardly button. Printing and agree the side button until the Apple logo appears.
    • iPhone 7, iPhone seven Plus, and iPod touch (7th generation): Press and hold both the side (or peak) button and the book downwards button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Abode button until the Apple tree logo appears.
  6. Let your device accuse for another one-half hour.
  7. If your device still won't ability on or charge, take your device, charging cablevision, and charging adapter to an Apple tree Store or Apple tree Authorized Service Provider for evaluation. You can also contact Apple Support.

If your device stopped charging at 80 percent

Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above eighty percent. Your iPhone will charge over again when the temperature drops. Try moving your iPhone and charger to a cooler location.

iOS 13 and after use Optimized Battery Charging to slow the rate of battery crumbling by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device machine learning to empathise your daily charging routine and then that it can expect until you need to apply your iPhone to finish charging past 80 percent.* Optimized Battery Charging is active but when your iPhone predicts that it will be continued to a charger for a long flow of time.

* Information regarding your charging routine is stored only on your iPhone. The information isn't included in backups and isn't shared with Apple.

If an alert says that your accompaniment isn't supported or certified

These alerts can appear for a few reasons:

  • Your iOS device might accept a dirty or damaged charging port
  • Your charging accompaniment is lacking, damaged, or isn't Apple-certified
  • Your USB charger isn't designed to accuse devices

Follow these steps:

  1. Remove whatsoever droppings from the charging port on the bottom of your device.
  2. Restart your iPhone or iPod touch.
  3. Attempt a different USB cablevision or charger.
  4. Brand certain that y'all have the latest version of iOS.
  5. Contact Apple Support to ready service.

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